WIRRAL COUNCIL IS FIRST TO HAVE DEDICATED COURSE FOR POOL MANAGERS

Wirral Council is putting 15 of their managers and duty managers, from across their nine leisure facilities, through the National Pool Management Qualification. They will become the first operator in the UK to run a dedicated NPMQ course for their team.

Wirral Council’s nine leisure facilities include a sailing school, a large leisure pool and smaller community pools which have two million visitors a year. The IQL who created the NPMQ on behalf of the Royal Life Saving Society (RLSS UK), will work with Wirral Council to teach their swimming pool managers about the new laws as well as methods for dealing with serious incidents. The aim of the qualification is to improve management’s knowledge when handling incidents and increase standards across the industry.

Keith Cawley, Operations and Service Development Manager for Wirral Council said, “We already pride ourselves on having a high quality, robust training regime for our lifeguards. Having viewed the syllabus for the NPMQ it clearly fills the gaps in knowledge and understanding required to deliver a safe, reliable and enjoyable experience. It’s vital to us to ensure we deal effectively and professionally with situations when something goes wrong. The NPMQ clearly helps us fulfil our obligations and duty of care.  

“Confidence in the service is crucial. Our workforce obviously needs to have all the tools and resources available to do their job well and we need the public to have confidence in their ability and professionalism. This training gives us the opportunity to re-assure all that the service is in a safe pair of hands.”

Tara Dillon, Executive Director at IQL said, “We are planning more dedicated courses for operators as we move forward, and we already have orders for courses in Ireland. The dedicated courses allow us to focus on specific problems and successes in facilities and give more of an insight into how the NPMQ can help them.”

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For more information please contact Kate Godber at Promote PR on 01628 630363 or email kate@promotepr.com